Bad dc adapter since this is the desktop version with external power. I have about 11 wd passports that i use in my business. Aug 29, 2017 if you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. Also, when plugged in at boot up, it stopsfreezes computer from completing.
However when i opened device manager it was listed under disk drives and wd drive management devices. This dualdrive device features blazingfast transfer speeds, encrypted. The first step to recovering your data is identifying the underlying issue with the hard drive. The power supply that you are using may not be appropriate for the device. My cdrom drives quit working right before i got this. It was working fine, and then all of the sudden, my laptop isnt recognizing it at all anymore. After waiting the wd my book appear on the volume section. I was a fan of wd for a long time, i even had a couple of their nas my book live drives, which were quite nice for the price and were accessible directly over the lan, but the new my cloud drives require crappy software to work and require to always be online to work, both deal killers for me. External hard drive not showing up when plugged in, but. Your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. My book duo desktop raid storage user manual western digital. How i rescued my data from a 3tb wd my book external hard drive. If the answer is not available or if you prefer, please contact wd.
Device manager shows no issues and reports it as wd my book 1140 usb device. If prompted, select the language of choice from the available folders. View and download western digital my book wdbaag0010hch user manual online. Oct 15, 2011 my hdd is externally powered so that is not the problem.
Id also see if all the latest os and driver updates are installed on the system. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. For information about optional accessories for wd products, visit. Most, if not all of the, use the wd security with password to open up etc. The wd drive utilities desktop shortcut icon if you created one when you installed the application start all programs western digital wd apps wd drive utilities see figure 5 on page 10. Be sure to be patient with it, as it does take anywhere from 10 seconds to a minute to turn on the light sometimes.
My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Sep 05, 2016 i tried accessing my book from my pc, no luck. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Fix wd external hard drive not workingrecognizedshowing up. I wrote a script that looks at a hidden file on the wd drive every 5 minutes.
Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. The power connector, interface port, and a security slot on the back usb 3. Just plug it in and save your valuable data, music, photos, and movies. So, i did a little searching online for possible issues with my books. The price relative to other brands is significantly lower. However, if i unplug it and plug it back in after it is recognized, or if it was not plugged in on boot, the drive is not recognized in any fashion by windows.
My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. Complete backup my book desktop storage comes equipped with wd backup software and. Western digital my book problem question and answer dti. After you have created a password, the drive can only be unlocked by a user logged on to the computer with administrative privileges. Western digital my book duo user manual pdf download.
Luckily for you, just because the drive has stopped spinning doesnt mean that the data on the drive is beyond recovering. In my experience there is no better hard drive than western digital black series. I said i didnt care about the warranty, just the data, so he said just to remove the drive and buy a sata cable to reconnect and obtain the data that way. I dont know what reasons have made the drive not responding, and neither i know any solutions. Western digital my book 3 terabyte external hard drive. May 17, 2016 wd my book drives not working posted in windows 10 support.
Bad usb sata converter that is inside the plastic housing, between the. Each drive is rated for 7200 rpm and has 128 mb of cache. Wd my book drives not working posted in windows 10 support. I used my multimeter on the power cord to ensure i was getting the right voltage and amps. I would recommend testing the drive on a pc that recognizes it with wd data lifeguard diagnostic tool and see if the drive passes both the quick and the extended tests. Western digital my book problem question and answer dti data. Once this has been done, plug it back in and start it up. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable. When i came home from vacation, my wd my book would not power on. Western digital mybook hard drive shutting down periodically. I keep getting unknown usb device device descriptor request failed code 43. Oct 30, 2015 wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Apr 21, 2007 the issue i was having is that the western digital mybook has drive sleep written into the firmware and 10. Disassembling a western digital my book instructables.
I have tried plugging it into different ports, different power plugs both in wall and power strip and on different computers. How i rescued my data from a 3tb wd my book external hard. Before buying any new parts or paying for repairs, try this. Turning off the device lock feature open the change security dialog by clicking either. Hello, i have a 4tb western digital mybook external hard drive.
Wd my book external drive not working posted in external hardware. Much more quiet than my earlier wd my book storage devices. It will not work with my drive im pretty sure its just for wd elements edit. Western digital my cloud devices have a hardcoded backdoor. My book for mac external hard drive, with the wd security and wd drive utilities software usb 3. External hard drive not showing up when plugged in, but does. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. If your product is not listed above, please visit the product page. Ive saved quite a lot of important files inside the drive.
Western digital my book external hard drive wont turn on. Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. Over the last six months i have run into an odd problem. I also used razor blades, but they can be replaced or omitted if you would like to do it differently. Anyways, when i connected my wd my book that has worked flawlessly on my macbook, and it has a bunch of videos and pictures stored it doesnt open automatically and when i looked under file explorer its not listed on the left side either. To allow proper ventilation, do not block any of the drive enclosures air slots. As you can tell, many bad things can happen to your hard drive that will cause it to stop spinning and functioning properly. I know that none of the hardware is broken, but it. To remove the cover of the my book, you will need a flathead screwdriver. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. Western digital my book mini usb port replacement some of the newer enclosures are not fully mac compatible, like the seagate expansion enclosure, so make sure it will work with mac before buying. Wd my book won t turn on, hi all, this is a post that might help anyone in the future that has a mybook enclosure that wont turn any longer. Windows 10 wd mybook not recognized anywhere on my dell. It also includes a rearfacing power button and various connectors that are illustrated in figure 1.
Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Why does my computer not boot with external hard drive. I read that i should run chkdsk command so, i did still running my system specs. Western digital my book wdbaag0010hch user manual pdf download. I know that none of the hardware is broken, but it doesnt always turn on when i press the button.
Plug it in pc first, wait few seconds, then plug it in wall. I really need some help i purchased a new wd my book 4tb and have all my videos and pictures on this drive i have always disconnected the drive properly but tonight. Jan 15, 2017 i also use the wd data lifeguard diagnostics, told me have some bad sector, so i fix them, unplug and plug the usb and same error, wont load, sometimes wont even appear or the computer tells me need to format, i click on format dont want to erased and tells me the wd my book is not connect it. My book drive, with the wd backup, wd drive utilities, and wd security software. My book home edition user manual turning offdisconnecting the device 7 turning offdisconnecting the device smartpower in usb or firewire mode, my book automatically powers off and on with the computer. If your my book world edition begins turning on when it is plugged in but never finishes booting up ie. It does have data about 1 tb is a 2tb hd, is not new 20. Backing up important data provides essential access to business files and records in the event of a system failure or disaster. Wd my book 2tb shows up in device manager but doesnt open.
I really need some help i purchased a new wd my book 4tb and have all my videos and pictures on this drive i have always disconnected the. Once system operational and plugged in, it appears in device manager. My hdd is externally powered so that is not the problem. My book essential edition is a small, elegant, and easytouse usb external hard drive. The issue i was having is that the western digital mybook has drive sleep written into the firmware and 10. Western digital, wd, the wd logo, and my book are registered trademarks. Took back that drive cause of spin down issues now i got a 1tb wd my passport everything works fine now. Sep 26, 2016 wd my book external drive not working posted in external hardware. View stepbystep tutorials on how to use your wd product from our youtube channel. Mar 14, 2011 the quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it.
The drive is not powering up western digital my book. I bought a western digital my book essential edition 1tb external hard drive in. Wd my book external drive not working external hardware. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Mar 09, 2007 wd my book 500gb just stopped working as i have all my pictures and videos on this drive i really need to recover them is not seeing the drive rebooted same problem light is on changed adapters still same problem removed box and hooked up directly with sata cable and power connection now computer doesnt boot up any suggestions. You may also follow these steps to safely turn off the drive without powering down the. Why isnt my wd my book external hard drive being recognized. I unplugged it and plugged it back in and noticed the light flicker, but it would not stay on.
Fix wd external hard drive not recognizedworking with light. Hey there wacoachrusso, if the drive works fine on another system then i wouldnt think the problem is with the drive. My book duo user manual about your wd storage device 1 about your wd storage device my book duo premium raid storage provides the quickest way to transfer, save and protect your photos, videos, music and other massive files to free up valuable space on your computers. I plug it in, and sometimes it turns on, and sometimes it doesnt. Fix wd external hard drive not workingrecognizedshowing. First, use a flathead screwdriver to pry the mesh away from the cover do not try to lift the cover up, you will just break things. If you have more than one supported device connected to your computer, click the icon of the one that you want to register. My 1tb wd external hard drive is not working on my windows 10 pc and i can do nothing to the drive since it fails to show up in this pc. View and download western digital my book duo user manual online. So, my wd 2tb external hard drive, as it is now, can only be recognized by my pc when it is plugged in before the pc is turned on, and all the files are perfectly accessible and all is well. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. My book studio user manual about your wd drive 2 kit contents as shown in figure 1, your my book studio disk drive kit includes the following. Check the power requirements of the device and the drives and.
Wd my book essential not being recognized in windows 10. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. As shown in figure 1, your my book drive kit includes the following. My book wont power up western digital my book ifixit. May 11, 2008 before buying any new parts or paying for repairs, try this. Wd my book 4tb external usb crashed techspot forums. As shown in figure 1, your my book for mac disk drive kit includes. The wd security desktop shortcut icon if you created one when you installed the application start all programs western digital wd apps wd security 2. My western digital external hard drive wont start your. I was a fan of wd for a long time, i even had a couple of their nas my book live drives, which were quite nice for the price and were accessible directly over the lan, but the new my cloud drives require crappy software to work and require to. One is a wd my book 4tdrive and the other a 5t drive. Some of the newer enclosures are not fully mac compatible, like the seagate expansion enclosure, so make sure it will work with mac before buying.
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